COVID-19 Response

Operations Update
September 1, 2021

As of September 1, we remain open by-appointment to both Vermont and non-Vermont residents. Please call us at 802-484-5829 to schedule your appointment today to meet our adoptables, to volunteer, to visit our Pet Pantry or for any of the other services we offer daily. We continue to ask that all visitors, regardless of vaccination status, wear a mask when inside the building. In the event that you are feeling unwell, we ask that you delay your visit until you’re feeling better again. We thank everybody for their continued understanding and support. 

Operations Update
November 18, 2020

In accordance with the most recent Vermont guidelines regarding interstate travel, Lucy Mackenzie Humane Society’s services will be available to Vermont residents only, effective immediately. We will be remaining open by-appointment only, as well.

Please call to make an appointment to:

  • Meet an adoptable animal – we will do all we can to facilitate the adoption process over the phone prior to your visit. You can view all of our adoptables on our website ( 
  • Surrender an animal 
  • Bring in a stray
  • Access the Pet Pantry
  • Make a purchase from our shop or purchase Purina Food (Did you know that we sell a variety of Purina cat and dog food right here in West Windsor? Call to learn more.)

Additionally, we are ceasing all dog training classes for the remainder of the year. If you are in the current session, you will have the option of attending a future class at a reduced fee once dog training resumes in 2021. 

As of today, we are planning on moving forward with our December 7 spay and neuter clinic, but only for Vermont residents. If restrictions should increase, and we need to cancel, we will be in touch with those registered as soon as possible. 

The health and safety of our staff, community and residents remains our number one priority. From all of us at Lucy Mackenzie, we thank you for your understanding, cooperation and support. 

What a Month It’s Been!
April 10, 2020

It’s been 4 weeks since COVID-19 was named a pandemic, and while so much has changed in the world around us since then, the needs of the animals in our care has remained the same. As I write this, we’re currently caring for 23 cats and 7 dogs in the shelter, and actively seeking to find them all homes.

As you may know, we switched to “by appointment only” on March 21 and since then, our adoptions have been consistently good (we’ve adopted out 12 cats and dogs during that time period) and the use of our Lucy Mackenzie Pet Pantry has skyrocketed. While we’ve always had high standards for cleaning and disinfecting daily around the shelter, we’ve adapted heeding the advice and guidelines set forth by the CDC, state and federal government in our efforts to keep our staff and their families, community and animals as safe as possible.

We cancelled our March and April spay and neuter clinics. Additionally, we’ve postponed all dog training classes. We’re hopeful that we will be able to resume both of these programs in May; In addition to providing these services to the community, they are also sources of income for the shelter. 
We made the difficult decision to cancel two of our largest fundraising events of the year – our April 4th Cabin Fever Italian Supper and our June 4th Paws for the Cause Auction and Dinner. We’re currently working on creating a virtual event to bring to you on June 4 – stay tuned for details!

As always, our staff has been absolutely awesome! I’d like to thank them for their continued dedication, humor and compassion – not only to the animals, but also to the people in our community that need us right now. Our job isn’t easy – it’s physically demanding and mentally draining. At the same time, it’s hands down one of the most gratifying jobs out there. We’re here to serve, and through this pandemic, we remain here to serve our community. 

If you have any questions about our response, operations or anything else, I encourage you to contact me directly at 802-484-5829 or at

I thank you for being a supporter of Lucy Mackenzie Humane Society, and wish you and yours much health and all my best.

Jackie Stanley
Executive Director

Operations Update
March 26, 2020

Earlier this week, Governor Scott passed a “Stay Home, Stay Safe” order and directed the closure of in-person operations for all non-essential businesses and non-profits. Animal shelters are exempt from this order, allowing Lucy Mackenzie Humane Society to remain in operation. We will remain open “by appointment only” for people who are seriously interested in adoption and for people to pick-up animal food and supplies from our Lucy Mackenzie Pet Pantry.

In our efforts to help slow the spread of COVID-19 and to keep our employees and community safe, we are limiting the number of people within the shelter to that of our core staff only, and are presently not scheduling volunteers.

Our staff uses a hospital-grade disinfectant throughout the shelter. We also regularly clean and disinfect high-traffic and high-touched areas daily.

We have two public restrooms stocked with antibacterial soap and hand sanitizer placed throughout the shelter. Visitors are asked to wash their hands or to sanitize between touching animals.

We are asking any employees who are sick to stay home. While here, our staff practice good hand hygiene.

We have some truly amazing animals looking for homes and families of their own. If you’ve been thinking about adding a new four-legged family member to your home, right now may be the perfect time to do so! All our adoptable animals can be viewed on our website:

If you would like to schedule an appointment to meet somebody, call us at 802-4848-LUCY (5829) or email

Important Information for Pet Owners
March 24, 2020

We encourage all pet owners to have an emergency plan in place for their pets if they should become seriously ill or require hospitalization. Here are some suggested steps: 

  • Identify a family member or friend who can care for pets if someone in the household becomes too ill to care for pets.
  • Have crates, food and extra supplies on hand for movement and relocation of pets if necessary.
  • Keep all animal vaccines up to date in the event that boarding becomes necessary.
  • Ensure that all medications are documented with dosages and administering directions. It’s a good idea to include the prescription from your veterinarian with the medications and your pet’s to-go bag.
  • Pets should have proper identification: a collar with ID tag and a microchip with current, up-to date contact information.

Please remember that the Lucy Mackenzie Pet Pantry is here for all – no questions asked. We have a generous supply of cat and dog food, litter, crates and much more to help you care for your pet during challenging times. Call us at 802-484-5829 or email to make arrangements.

Open by Appointment Only
March 21, 2020

Effective immediately, Lucy Mackenzie Humane Society is open to the public by appointment only.  

The safety and well-being of our staff, community and animals is paramount to us, and this is one measure we can take to play our part in combatting the spread of COVID-19.

Make an appointment to:

  • Meet our adoptable animals
  • Surrender an animal
  • Bring in a stray
  • Pick-up animal food or supplies from the Lucy Mackenzie Pet Pantry

To make an appointment, call 802-484-LUCY (5829) or email We ask that you stay home if you aren’t feeling well or have been in close contact with a person who is sick.

We will be reviewing the situation day-by-day, adhering to federal and state guidelines. Please visit our website for the most up-to-date information and to view all our lovely adoptables. 

From all of us at Lucy Mackenzie, we thank you once more for your understanding and support.  

March 30 Clinic is Cancelled
March 20, 2020

The March 30, 2020 clinic is cancelled. If you were registered for this clinic, we will contact you with a rescheduled date once the clinic schedule is confirmed. Thank you to all for your understanding and patience.

COVID-19 Update
March 18, 2020

For the foreseeable future, Lucy Mackenzie Humane Society will remain open during our normal business hours. Please help us to keep our staff, visitors, volunteers and animals safe by taking these precautions:

  • Stay home if you aren’t feeling well or have been in close contact with a person who is sick.
  • Wash your hands often with soap and water for at least 20 seconds. If not available, use hand sanitizer that contains at least 60% alcohol.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Put distance between yourself and other visitors when you are here.

We will continue to clean and disinfect our facility daily with increased attention to the more trafficked areas. With your help, we’ll keep Lucy Mackenzie a safe and healthy haven for all. 

*Our current session of dog training classes are tentatively postponed until April 14 (Tues) and April (18). If you are currently enrolled, please keep your eyes open for an email with further details.

*Until further notice, we will not be accepting any donations of linens, bedding, towels and other fabric items. 

As always, thank you for your continued support!

Dog Training Classes Postponed
March 17, 2020

Due to the increasing concerns surrounding the spread of COVID-19, the current session of dog training classes will be tentatively postponed until Tuesday, April 14th and Saturday April 18th — pending the latest recommendations of public health officials. 

If classes cannot go on as planned, or you have any conflict with the updated schedule, your payment can be credited to any of our following sessions (please visit for the 2020 schedule). Refunds can also be fulfilled upon request.
Please contact me at this address or at 802-484-5829 with any questions or refund requests. 

The health and well-being of our community remains a top priority of all of us here at Lucy Mackenzie. 

Thank you for your understanding and continued support. 

Cabin Fever Italian Supper Cancelled
March 12, 2020

Due to increasing concerns surrounding the spread of COVID-19, we’re saddened to announce the cancellation of our April 4th Cabin Fever Italian Supper. Each year, we look forward to greeting over 200 guests to the shelter to enjoy a delicious community-style meal, all in support of the animals in our care. With the health and well-being of our community firmly in mind, we feel hosting such a public gathering is not appropriate at this time. 

We will be contacting those who have already paid for their tickets in the next couple of days to discuss reimbursement. 

The Cabin Fever Italian Supper is one of our most popular events of the year, and is also one of our largest fundraisers. If you’d like to make a donation in support of the animals, please click here. You can also stop in during our normal business hours to do so, and to visit with our lovely adoptables!

From all of us at Lucy Mackenzie Humane Society, we thank you for your understanding and continued support.

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